The following articles are the Shop Cheaper Online (internet address: https://shopcheaperonline.com/) Terms & Conditions. Your use of Shop Cheaper Online indicates your acceptance of these terms.
Article 1 The Synonymy of Terms
Shop Cheaper Online and shopcheaperonline.com could be used inter-changeably in the below terms and in the entire website. Please bear in mind that they both refer to the same entity.
Article 2 The use of Calendar Days
Please note whenever a specific number of day or days are stated (by Shop Cheaper Online’s administrators) in Shop Cheaper Online’s terms and conditions, privacy policy, FAQ pages or in other words in any part of the Shop Cheaper Online.com network, they mean business days (Monday to Friday) and not calendar days.
Article 3 Eligibility of Membership
Shop Cheaper Online is only available to people who are over 18 and are legally able to form binding contracts with sellers and buyers of an marketplace product. Therefore, people who are under 18 are not eligible for membership at Shop Cheaper Online due to security precautions and legal issues. If you do not meet these requirements, then you are not eligible to use our services.
Furthermore, in order to use Shop Cheaper Online services, you must possess:
- A valid and active email address.
- A valid postal address which your business (of course if you are a registered business seller) is registered at.
- Your up-to-date business and tax registration number. That is: if you are a registered business seller.
- A valid and active PayPal account that is registered to your business or home address.
Article 4 Allowed Products
Shop Cheaper Online is an international multi-vendor marketplace website for buying, selling and trading brand new and pre-owned goods from all around the world. However, there are a number of items which are prohibited to be listed and sold at Shop Cheaper Online. To familiarise with such products and services please read our ‘Prohibited Items‘ post. But if after careful investigation Shop Cheaper Online acknowledges that a seller has sold a prohibited item to a buyer, the total purchase amount will be refunded to the buyer and both the seller and buyer of the prohibited item will be removed from the website. In the case of selling and buying security and health hazard materials, both the seller and buyer will be reported to the police.
Article 5 Drop-Shipping
Shop Cheaper Online does not allow drop-shipping in any manner. Consequently sellers are obligated to list only products that they hold in their ownership. As a result, listing products which are not available for immediate shipping are not allowed.
Article 6 Authenticity & Quality of a Product
While Shop Cheaper Online only provides marketplace services to sellers of legal/allowed goods, however Shop Cheaper Online does not have any control over the authenticity and quality of the products which are sold on its website. Nevertheless, in order to provide the best possible customer satisfaction, after each successful sale, Shop Cheaper Online will hold the total purchase amount for twenty one days after the item was received by the buyer. The seller’s share will be sent to the vendor’s PayPal account or the agreed payment method after the seller has provided the insured shipping tracking number to Shop Cheaper Online customer services. Hence, sellers are obligated to only sell to those countries which offer postal services with insured online tracking. However, if online tracking is not provided by the seller and a buyer opens a claim for an undelivered item, after careful investigation Shop Cheaper Online may refund the total purchase amount to the buyer. Of course, the seller reputation is also going to be taken into account. Sellers with a positive history and large amount of sale will be recommended by Shop Cheaper Online. For more information about shipping and delivery please see our FAQ pages.
Article 7 Warranty & Liability
As an user of Shop Cheaper Online one should acknowledge and accept that Shop Cheaper Online only provides an online marketplace to seller of a product but does not provide any kind of warranty for the products that sellers list and sell on its pages. However in order to bring customer satisfaction, if the buyer received a ‘faulty’ item or a ‘not as described’ product, the buyer should contact Shop Cheaper Online’s support department as soon as they receive the item and open a dispute claim. The buyer has fourteen days starting from the date they receive the item to submit their claim. Shop Cheaper Online attempts to resolve such dispute claims in thirty days from the time of their submission. Nevertheless, if more time was needed to solve a dispute, the buyer will be notified. Furthermore, Shop Cheaper Online does not have any knowledge and control about the sources that sellers receive their products. Therefore, if after purchasing an item at Shop Cheaper Online the buyer found out that the item was a ‘stolen item’, they should immediately contact the police and report the seller. Hence, Shop Cheaper Online cannot be liable for the purchase of a ‘stolen item’. If the matter was solved with the police in the twenty one days period that Shop Cheaper Online keeps the seller’s funds, Shop Cheaper Online will refund the buyer. Nonetheless, if the twenty one days period has ended and the purchase amount has been already transferred to the seller PayPal account, the buyer should follow the issue with PayPal and the police.
Article 8 Right to Cancel an Order
After placing an order buyers have the right to cancel an unshipped item. This means if a buyer has placed an order and for any reason they have changed their mind, they should immediately contact support and provide their cancellation request. After receiving the cancellation application from the buyer, the order will be cancelled. That is, if the seller has not already shipped the item. However, if the seller has already posted the item, we can no longer cancel the item and the buyer must accept the item. Please note if a buyer has more than three cancellation in a twelve months period, they will lose their buying privileges and could be removed from the site. Cancelled items will be refunded to their original payment method fourteen days after they were accepted.
Similar to buyers, sellers also have the right to cancel an unshipped item. This means if a seller, for any reason, would like to cancel an item, they should contact support and provide their reason for cancellation. After an item was cancelled by a seller, the buyer will receive their refund seven days after the cancellation request was completed. Sellers with to many unfulfilled orders and cancelled items could lose their vendor privileges and be removed from the marketplace.
Article 9 Offering Returns & Refunds
Shop Cheaper Online cannot force sellers to offer a ‘return policy’ and issue full refund unless the item is faulty, not as described or undelivered. However in order to increase customer satisfaction and provide better sale, we strongly advise vendors to offer at least a minimum of fourteen days return and refund policy. All returned items must be unused and in their original packaging. If the buyer opened a returned request and was accepted by the seller, the buyer will receive his full or partial refund (depending to the seller’s return policy) fourteen days after the seller has received the item. Please note that the buyer is obligated to pay for the shipping of a returned item and the shipping cost is not refundable. Nevertheless, if a seller would like to provide a ‘return policy’, they must write their ‘return policy’ as clear as possible in their shop description as well as under each listed item.
Article 10 Buyers Abusive Behaviours
The following are a list of abusive behaviours which could leave to permanent removal of buyers from Shop Cheaper Online marketplace and reporting them to the law. Please bear in mind that this list is not limited to the following points and further statements can be found in the rest of our terms and conditions and our FAQ pages.
- A buyer opening duplicate requests using multiple payment gateways.
- A buyer planning with a seller in order to erroneously state an item’s value for avoiding to pay customs.
- A buyer filing a chargeback after receiving a refund.
- A buyer claiming an item was not received when there is proof of delivery to the buyer’s address on the order details.
- A buyer falsely claiming an item was not as described.
- A buyer returning an item other than the original item received.
- A buyer using or damaging an item and then returning it.
Article 11 Commissions & Fees
As an online multi-vendor marketplace, Shop Cheaper Online charges sellers after-sale commissions. Sellers can find out up-to-date information about Shop Cheaper Online’s rates at our ‘Commissions & Fees‘ page. Please bear in mind that Shop Cheaper Online holds the right to alter its commissions and fees rates whenever it chooses. However, it will notify its sellers thirty days prior to the date that new rates will be put in place. Equally, the seller has the right not to accept the new rates and leave the website. Nevertheless, if the seller decides to leave Shop Cheaper Online marketplace, they will receive their share of their sales twenty one days after the transaction took place. As a result, Shop Cheaper Online advises such sellers not to delete or alter their account details until they receive their money.
Furthermore, please note Shop Cheaper Online’s after-sale commissions are separate from ‘PayPal transaction fees’. This means we take our commission after PayPal took its share. Thus please understand Shop Cheaper Online does not have any control over ‘PayPal transaction fees’ and it is completely up to the seller to have an up-to-date knowledge of PayPal seller fees and this rule applies to refunds as well. This suggests if a buyer asks for a full or partial refund and if their refund request is accepted by the seller and Shop Cheaper Online, the seller has to pay the relevant ‘PayPal refund fee’ (of course if such fee exists at the time of the refund) and Shop Cheaper Online cannot be liable at all.
Article 12 Free Sale
Every now and then in order to demonstrate our commitment and care to our vendors, Shop Cheaper Online provides a limited free sale period to particular sellers. This means if Shop Cheaper Online believes a seller is qualified for the free sale offer, they will not be charged any final sale commission. In other words, the seller will keep the total amount of the sale and Shop Cheaper Online will not take any commission. You can find more information about our free sale promotion at the ‘Free Sale‘ page.
Please note Shop Cheaper Online’s free sale offer is subjected to the following terms:
1- The free sale offer is only available to new sellers and the promotion can be used only once and it cannot be renewed or re-applied.
2- In order to apply for the free sale offer, the seller must first fully register as a vendor and after their registration was completed, they should contact the ‘Support Centre‘ and ask for the promotion.
3- The free sale offer (if it is given to a seller) will be valid for a limited time and after the specified period is ended, the standard commission rate will be applied to the seller’s transactions.
4- The seller cannot negotiate or argue about the given period or the terms of the promotion. However, the seller has the right not to accept the offer and continue without the promotion or leave the site.
5- The free sale offer does not cover PayPal transaction fees and charges such as: PayPal sale fees and PayPal refund charges. This is because we do not have any control over PayPal charges and they are solely determined by PayPal.
6- Shop Cheaper Online reserves the right to cancel, amend or disable the free sale offer anytime it chooses without providing advance notice.
Article 13 Accepted Payment Gateways
Currently Shop Cheaper Online only provides one payment method and that is PayPal. Therefore, all transactions i.e. sales and refunds are completed via PayPal. Please note except the original payment amount of a sale (depending on the currency which is used for a sale), Shop Cheaper Online cannot be legally liable for any extra charges that sellers and buyers may pay to PayPal.
Article 14 Currency Conversion Rates
The default listing currency of Shop Cheaper Online is United States Dollar (USD). However since Shop Cheaper Online is an international marketplace, it provides a number of other currencies beside USD. Therefore, in order to assist customers and visitors to have a clear idea about listings prices, a currency conversion engine has been implanted into the website. Thus, buyers can pay for an item in the currency they desire. Furthermore, users can find up-to-date information about our currency conversion rates at the ‘Currency Rates‘ page. Please note these rates are regularly updated and it is up to the user to acknowledge new rates and charges. Consequently, Shop Cheaper Online reserves the right to update and alter its currency conversion rates time to time in order to provide an accurate and up-to-date payment service without giving prior notification to its members. Moreover, if as a result of our currency conversion rates a seller or a buyer has paid any extra interest, according to these terms Shop Cheaper Online cannot be legally liable.
Article 15 Paying Taxes
As a registered vendor of Shop Cheaper Online you are fully responsible for paying and calculating your taxes. Shop Cheaper Online does not take any liability what so ever about any tax related problem or legal matter that might arise as a result of not paying or calculating the right amount of tax.
Article 16 Support & Communications
Shop Cheaper Online provides a dedicated ‘Support Centre ‘ to its registered members whether they are sellers, buyers or contributors. This means in order to receive support, the user must first sign into their account and then submit a support ticket. After the ticket is received by our support team, a support member will reply to your query. We aim to answer to submitted tickets in 24-48 hours after we have received them. Please note for security reasons, we do not offer support via email and therefore all communications must be done via the Support Centre. Accordingly, if a buyer contact a seller (or vice versa) outside of our Support Centre i.e. via their personal or business email, they will lose the right to our buyer and seller protection policy.
Article 17 Forum
As part of its marketplace services, Shop Cheaper Online provides a forum for publishing news and updates about its features as well as a putting forward a community for discussions and interactions between members. Registered members of Shop Cheaper Online whether they are sellers or buyers are welcome to publish their views and ideas (about listed or sold products) at the forum. Moreover, please note since the forum is inside the walls of Shop Cheaper Online network, it is subjected to Shop Cheaper Online’s terms and conditions and privacy policy rules. Therefore, any violation of our terms of service could lead to your removal from the forum. Hence, please pay precise attention to the following passages:
Announcements, News & Updates
Shop Cheaper Online administrators may make announcements or publish news and updates about the marketplace or specific parts of the site on the forum. For example, if we alter or update our terms and conditions, privacy policy or our FAQ pages with new guidelines, we will notify all members via the forum. Therefore, it is crucial for all members to regularly visit the forum and read the published updates. All our official posts to the forum are displayed as ‘Shop Cheaper Online’. Thus, using this display name is prohibited by other members and is only reserved for Shop Cheaper Online’s official posts.
Approval & Moderation of Published Contents
For quality and security, all posts to the forum must be manually approved by our panel of administrators. Accordingly, Shop Cheaper Online reserves the right to disapprove any post it believes it does not meet its standards.
Respect & Tolerance
As a member of the forum, you must have total respect and tolerance towards other participating users. This means if you do not agree to a post or someone’s views , you should express your beliefs with absolute respect. As a result, no offensive language or any kind of personal attack is allowed.
Allowed Posts & Contents
Shop Cheaper Online is an international multi-vendor marketplace for buying, selling and trading (allowed) goods. Therefore, publishing any content except allowed goods related materials such as product reviews and product recommendation, are absolutely prohibited. Equally, publishing advertisements or fake news about other websites or marketplace are not allowed.
Validity of Published Contents
Apart from the posts and contents which are officially published by our administrators, the validity and truthfulness of any post which is submitted to the forum by any member are not approved (in any way) by Shop Cheaper Online. Accordingly if you take any action based on a forum post, whether your action take place at Shop Cheaper Online or outside our site we cannot be responsible for your lost or profit. In other words, published views and ideas by Shop Cheaper Online’s members at the forum are purely their responsibilities and not ours.
Deletion & Removal of Contents
Shop Cheaper Online reserves the right to delete and remove published contents from the forum whenever it chooses without providing any reason or pre-notification. Therefore, if members lose any kind of profit or personal interests as a a result of our content removal, according to these terms Shop Cheaper Online cannot be liable.
Article 18 Commenting on Published Posts
Registered members of Shop Cheaper Online can comment on those published posts which are open for commenting. This feature of the site allows members to interact with each other and generate constructive and interesting discussions.
Respect & Tolerance
As a commentator, you must have total respect and tolerance towards other participating users. This means if you do not agree to a post or someone’s views , you should express your beliefs with absolute respect. As a result, no offensive language or any kind of personal attack is allowed.
Approval & Moderation of Published Comments
For quality and security, all comments must be manually approved by our panel of administrators. Accordingly, Shop Cheaper Online reserves the right to disapprove any comment it believes it does not meet its standards.
Validity of Published Comments
Please bear in mind that the validity and truthfulness of any published comment whether they are left by established businesses or personal buyers are not validated (in any way) by Shop Cheaper Online. This suggests Shop Cheaper Online cannot validate whether the content of a published comment is genuine or fake. Accordingly if you take any action based on a published comment, whether your action take place at Shop Cheaper Online or outside our site we cannot be responsible for your lost or profit. In other words, published views and ideas by Shop Cheaper Online’s members are purely their responsibilities and not ours.
Deletion & Removal of Comments
Shop Cheaper Online reserves the right to delete and remove published comments from any post whenever it chooses without providing any reason or pre-notification. Therefore, if members lose any kind of profit as a a result of our comment removal, according to these terms Shop Cheaper Online cannot be liable.
Article 19 Closing your Account
Upon your request, Shop Cheaper Online will close your account and as soon as possible your details will be removed from Shop Cheaper Online so that it cannot be viewed by other users. Removal will be based on your account status. Shop Cheaper Online may also close or deactivate inactive accounts, or accounts that are used in violation of its terms and agreement.
Personal information from closed or inactive accounts will be deleted as soon as possible after the account is closed or deactivated. Under certain circumstances Shop Cheaper Online may retain personal information from closed or inactive accounts for longer. Grounds for doing so would include; prevention of fraud, collection of fees owed, resolution of disputes, to enforce necessary terms and conditions, or to otherwise take actions permitted by law. Under such circumstances this information will be kept as long as it is necessary and relevant for Shop Cheaper Online operations, and to comply with any applicable law.
Article 20 Completeness of these Terms
Shop Cheaper Online terms and conditions apply to all of terms of use that are displayed at the entire shopcheaperonline.com network. This means that your acceptance of these terms and conditions (which are displayed at this page) implies your acceptance of Shop Cheaper Online’s other terms of service e.g. our user privacy policies, frequently asked questions guidelines and any other policies that are shown at Shop Cheaper Online’s network.
Article 21 Updates & Changes to our Terms & Conditions
Shop Cheaper Online reserves the right to update, change, edit or remove any part of its terms and conditions, its user privacy policies agreement and its day to day services whenever it feels that is required without giving any prior notice to its members. However, although (according to these terms) Shop Cheaper Online is not obligated to send prior notifications about changes to its services, yet for members convenience, we will send email notifications thirty days prior to the date that new changes will take effect. Nevertheless, in order to acknowledge and fully understand these terms and conditions, users are strongly advised to frequently visit this page.
By registering an account at Shop Cheaper Online you acknowledge and accept all above terms and conditions without any alteration or exception.